FAQ
How long does shipping take?
Orders typically take 7–14 business days to arrive.
For international orders, delivery usually takes 14–30 business days, depending on your location and local customs.
Do you offer free shipping?
Yes! We offer fast and free shipping on all orders—no minimum required.
When will I receive my tracking information?
Tracking information is uploaded as soon as your order is processed and shipped. You’ll receive an email with your tracking number once it’s available.
How can I track my order?
You can track your order anytime by visiting our Track Your Order page and entering your tracking number.
What is your return policy?
We accept returns within 30 days of receiving your tracking information. Items must be unused and in original condition. If you need to start a return, please contact our support team.
What if my order is delayed?
Shipping times can vary due to high demand, holidays, or customs processing for international orders. If your order seems delayed, feel free to reach out and we’ll be happy to help.
Can I change or cancel my order?
If you need to make changes or cancel your order, contact us as soon as possible. Once an order has been shipped, we may not be able to make changes.
How do I contact Essential Hub?
You can reach us anytime through our Contact Us page. We’ll get back to you as quickly as possible.